Our Commitment to Diversity, Equity & Inclusion
At Lumina Skincare, we believe that care is universal — and beauty belongs to everyone. Our mission is to create a brand that honors diversity, advances equity, and fosters inclusion across every part of our work, from product development to community engagement to company culture.
Our Values
Diversity
We celebrate the rich diversity of the Lumina community. Our products are thoughtfully formulated to support a wide range of skin tones, skin types, and personal rituals. Beauty expresses itself in countless ways, and we are committed to representing and serving them all.
Equity
We strive to create fair access to our products, experiences, and opportunities. This means understanding different needs, removing barriers, and ensuring that everyone can enjoy Lumina Skincare with confidence and ease.
Inclusion
Everyone deserves to feel welcome, respected, and seen. Whether you’re a customer, a follower, or a team member, we work to create an environment where all voices matter and all perspectives are valued.
Our Actions
Inclusive Product Development
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- Our formulas are tested across diverse skin tones and skin types
- We continuously expand our offerings to be more inclusive and representative
- Product names, descriptions, and messaging are crafted with cultural awareness and respect
Accessible Beauty
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- We offer a range of price points to make quality skincare more accessible
- Flexible payment options like Sezzle and Klarna support affordability
- Clear, transparent product information helps everyone make informed choices
Responsible Representation
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- Our marketing features models of diverse backgrounds, ages, and identities
- We collaborate with creators from underrepresented communities
- Our educational content addresses the needs of all skin types and tones
Environmental Responsibility
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- Our partnerships with 4Ocean and Climeworks reflect our commitment to a healthier planet
- We recognize that environmental justice is deeply connected to social equity
Our Ongoing Journey
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- We know that true diversity, equity, and inclusion require continuous learning and meaningful action. We commit to:
- Listening to our community and evolving with intention
- Being transparent about our progress and challenges
- Taking responsibility when we fall short
- Growing our practices as we grow our brand
- This work is ongoing — and we’re committed to doing it with integrity.
Join Us
We invite you to be part of our journey toward a more inclusive, equitable beauty world. Share your thoughts, experiences, and suggestions with us at customercare@skinbylumina.us.
Together, we can create a space where everyone feels seen, supported, and celebrated.
We clean up after ourselves.
Ecommerce deliveries have a carbon footprint. That's why we support verified projects that remove carbon from the air.
Every delivery’s carbon footprint is calculated based on weight, shipping method, and distance traveled. We neutralize these emissions by purchasing verified carbon removal credits from groundbreaking projects.
With your purchase, you’ll join a community of proactive merchants and customers dedicated to a sustainable future. Together, we've removed emissions for over 79 million deliveries and removed over 55 thousand tonnes of carbon.
We work with a network of pioneering carbon removal companies that have been vetted by the commerce platform Shopify.