• Effective Date: April 2025
• Last Updated: 

This California Privacy Notice (“California Notice”) supplements our general Privacy Policy and applies solely to visitors, users, and customers who reside in the State of California. Lumina Skincare LLC (“Lumina Skincare,” “we,” “us,” “our”) provides this Notice in accordance with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

"This California Privacy Notice (“California Notice”) supplements the Privacy Policy and applies solely to visitors, users, and others who reside in the State of California…”

All terms defined in the CCPA carry the same meaning when used in this Notice.

NOTICE OF COLLECTION AND USE OF PERSONAL INFORMATION

We collect information that identifies, relates to, describes, or could reasonably be linked with a particular consumer or household (“Personal Information”). 

"We collect information that identifies, relates to, describes… or could reasonably be linked… with a particular consumer or household.”

We may also collect non‑identifiable or aggregated data. If such data becomes associated with Personal Information, we treat it as Personal Information.

Categories of Personal Information Collected

Within the last twelve (12) months, Lumina Skincare has collected the following categories:

• • Identifiers (name, email, IP address, device identifiers)
  • Customer Records Information (mailing address, phone number)
  • Commercial Information (purchase history, product interactions)
  • Internet Activity (pages visited, ads clicked, log files, timestamps)
  • Audio/Electronic/Visual Data (customer service voicemails)
  • Inferences (preferences, characteristics, shopping behavior)
  • Sensitive Personal Information (precise geolocation, only with consent)

"Identifiers such as a real name, account name, email address… or other similar identifiers.”

We will not collect additional categories without providing a new notice.

Sensitive Personal Information

We collect precise geolocation only with your explicit consent.

"Only where we have received your permission and consent–we collect geolocation information.”

We do not sell or share sensitive Personal Information for cross‑context behavioral advertising.

How We Use Personal Information

We use Personal Information for purposes including:

• • Providing and fulfilling services and orders
  • Customer service and communication
  • Marketing and promotional communications
  • Internal analytics, optimization, and security
  • Detecting fraud or malicious activity
  • Debugging and improving functionality
  • Legal compliance and safety obligations

“Providing, predicting, or performing… processing or fulfilling orders… verifying customer information…”

We do not use Personal Information for materially different purposes without notice.

Disclosure of Personal Information

We may disclose Personal Information to:

• • Affiliates and related entities
  • Service providers (payment processors, analytics, marketing, IT, logistics)
  • Law enforcement, when required

“The categories of third parties to which we may share… include… affiliates… service providers… law enforcement.”

Sources of Personal Information

We collect information from:

• • You (account creation, purchases, reviews, surveys, customer service)
  • Service providers
  • Operating systems and platforms
  • Analytics providers
  • Advertising networks
  • Social networks

Sale or Sharing of Personal Information

Lumina Skincare does not sell Personal Information in the traditional sense. 

“We sell your personal information to, and share your personal information with, third parties for the purpose of cross-contextual behavioral advertising…”

California law considers this “selling” or “sharing.”

You may opt out at any time via:

• • Global Privacy Control (GPC)
  • Do Not Sell or Share My Personal Information link in our footer

We do not sell or share Personal Information of minors under 16 without authorization.

Do Not Track

We honor Do Not Track signals where required by law. 

“We currently process or comply with any web browser’s ‘do not track’ signal… where required by applicable law.”

Retention of Personal Information

We retain Personal Information only as long as necessary for:

• • Ongoing customer relationships
  • Legal obligations
  • Compliance, litigation, or regulatory requirements

Your California Privacy Rights

California residents have the right to:

• • Know/Access the Personal Information collected
  • Correct inaccurate information
  • Delete Personal Information
  • Data Portability
  • Opt‑In/Opt‑Out of financial incentives
  • Opt‑Out of sale or sharing
  • Non‑Discrimination for exercising rights

“You have the right to know Personal Information we have collected about you during the previous 12 months…”

Submitting a Verified Consumer Request

To exercise your rights, you must provide enough information for us to verify your identity.

Requests may be submitted via:

Email: customercare@skinbylumina.us

“Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information…”

You may opt in or opt out at any time.

Response Timing

• • We acknowledge requests within 10 business days
  • We respond within 45 days (or up to 90 days with notice)

Notice of Loyalty / Financial Incentives

We may offer discounts, perks, or benefits in exchange for Personal Information (e.g., email sign‑ups, loyalty programs).

"We offer various financial incentives… such as discounts, coupons and other benefits…”

You may opt in or opt out at any time.

Modifications to This Notice

We may update this California Notice at any time. Continued use of our services constitutes acceptance of the updated Notice.

Contact Lumina Skincare

Mailing Address: Lumina Skincare LLC 1525 S Willow St. Suite 17 Manchester, NH 03103

Live Chat: Available on our website

Contact Form: Available on our contact page

Social Media:   Facebook   Instagram

Customer Service Availability: You may contact us anytime via email.

Customer Care and Corporate Hours:

Mon, Tue, Wed & Fri: 10am–6pm EST Closed Thu, Sat & Sun